DOMESTIC USA SHIPMENTS
Standard shipments from within the US are normally shipped with USPS, UPS or Fedex and usually reach their destination in 3-7 business days, but may take longer if the carrier is experiencing delays. Orders require 4 days to process.
All orders placed on Saturday or Sunday will be shipped on the following business day.
DIDN'T RECEIVE YOUR ORDER!?
Missing Packages
Missing items are often located in approximately 2-3 days of expected delivery. If your order status is "delivered" but you haven’t received your package yet, please follow the below steps:
- Confirm your shipping address. Check your order confirmation email and make sure your address is correct.
- Check your mailbox or anywhere you receive mail. Carriers deliver differently depending on the type and location of your delivery address.
- Check with others or with neighbors. Someone else may have accepted the package on your behalf or may be temporarily holding it for you.
- Check for a notice of attempted delivery. This notice will have more information and the next steps you should take to receive your package.
- Give it a little more time. Some carriers will scan items as delivered prior to arrival. We suggest waiting 2-3 days.
- Contact the Courier. Try contacting the carrier who handled your package. The Courier should be able to contact the local delivery person who handled your package.
If you still have not received or are unable to locate your package by the 3rd business day after it has been marked delivered, please contact H3 at h3carry@gmail.com.
CAN I CANCEL MY ORDER?
Your order can be cancelled as long is it hasn't been processed, shipped or picked up by the courier.